General Management
Saeed Jafarinia; Mehdi Kheirandish; akbar hassanpoor; somayeh Bakhshandeh
Abstract
Research on expectations and work preferences of millennium generation as a young generation of the workforce provides an insight to the managers that facilitates to formulate policies to absorb and retain this generation. Accordingly, the present study, by systematically reviewing the results ...
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Research on expectations and work preferences of millennium generation as a young generation of the workforce provides an insight to the managers that facilitates to formulate policies to absorb and retain this generation. Accordingly, the present study, by systematically reviewing the results of qualitative researches in this area, presented a list of work expectations of this generation and then, using the Shannon Entropy method, the order of their importance was highlighted. This research is descriptive in terms of purpose and is practical in terms of research type. The statistical population of the study consisted of 68 valid qualitative papers and theses, 21 of which were entered into the cross-synthesis process using a judgmental method. In order to measure the agreement between the two raters, the Cohen's kappa coefficient was used and the CVI index was utilized to assess the validity of the results and the validity and reliability were confirmed. The results showed that, respectively, work-life balance, opportunity for professional growth and development at work, having a fun and enjoyable work environment, flexible working time, challenging tasks, teamwork, supportive work environment, more salaries and benefits, and meaningful work are among the most important millennial job expectations.
Public Administration
Mehdi Kheir Andish; Gholam Reza Shakeri Navaei; Abdolreza Ghanizadeh; Amin Bazyar
Volume 4, Issue 2 , April 2016, , Pages 117-136
Abstract
The fifth season of countrywide service management deals with the usage of information technology and administrative service. In this law, executive agencies obliged to present their operable processes and work method electronically aiming at activities' efficiency, service quality improvement, expedition ...
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The fifth season of countrywide service management deals with the usage of information technology and administrative service. In this law, executive agencies obliged to present their operable processes and work method electronically aiming at activities' efficiency, service quality improvement, expedition and facilitation presenting services to citizenship and also struggle to create information infrastructures and performing issues based on information technology in administrative services. For the present, several years is passing over executing the law and its effectiveness pathology is necessary. Present research was accomplished aiming at pathology of the effectiveness of countrywide service management law in information technology and administrative service department. The research is an applied research and a survey descriptive one in terms of purpose. The research statistical universe included staff employees at ministry of economy and finance with bachelor's degree and higher. Sample size was determined by Morgan table. To gather data, a questionnaire, designed by the researcher, was used and its reliability was confirmed by Cronbach's Alpha. Data analysis was done through confirmatory factor analysis and one-sample t-test. Results showed that information technology and administrative services application have improved service quality, information quality, information usage, process fulfillment and organization's flexibility. In addition, executing countrywide services law causes services quality improvement at the first priority and process fulfillment improvement at the last priority.
